As the current Head for the KL Credit Management Unit (CMU) and the former
Project Manager of WebOne project,
I can say with full confidence that TM's Credit Management Division (CMD) is
actively using your deployed systems
for the purposes of Credit Collection and Revenue Recovery Management, where
hundreds of millions of ringgits
are collected each month using your provided systems. As you know, the TCMS
environment has about 300 Collectors
nationwide at about 22 separate locations whereas the Web one system has an
additional 100 users, some of
whom manage the large corporate customer relationships, nationwide. We have
been actively using both TCMS and
WebOne since 2001 and continue to use it on a daily basis to-date