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Profitera’s solutions provide rapid return on investments (ROI) as the solutions empower customers such as Banks, Credit Card issuers, Asset Reconstruction companies, Telcos and Governments to realize better control of the outstanding amounts due to them in a highly effective manner. As there is a worldwide struggle to deal with the rising tide of bad debts and defaulting customers, organizations have to leverage innovative technology solutions to remedy these issues. This means that organizations must exploit and leverage specialized technologies of companies like ProfiteraCorporation to overcome the exploding revenue collections and debt recovery issues at hand. Profitera is a specialist software technology company that focuses on increasing its customers’ profitability by providing a sophisticated platform to automate the Collection, Debt Recovery and Agency Management processes.

Each customer, (whether delinquent or not) has a significant “Economic Lifetime Value”. Therefore, companies need the right tools and platforms to manage debtors better, who are potentially profitable customers.
The proposition offered is called Profitera PowerApps which consist of several application modules, namely:

  • PowerCollect
  • PowerRecovery
  • PowerAgency
  • PowerReport
  • PowerCTI
  • PowerMessaging

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Profitera PowerApps provide real-time Customer Interaction facilities which enable Profit Optimization of Receivables Collections and Debt Recovery automation. Profitera PowerApps scale from a few collectors working from a single location to thousands of collectors working in multiple locations, simultaneously with interfaces to the dialer, sms gateway and other interaction management technologies.

As experts in Revenue Collection and Debt Recovery management, Profitera continuously innovates and brings real-time scalable technology solutions to the doorstep of its customers to ultimately improve profitability.

  

ProfiteraPowerApps

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Partner & Alliances

Profitera leverages significantly on its partnerships with regional and local business partners to undertake the reselling of its proposition as part of a solution to the customers. The regions covered by Profitera’s business partners include:

  • ASEAN - Malaysia, Singapore,Indonesia, Vietnam, Philippinesand Thailand
  • Asia South – India, Bangladesh, Pakistan, Sri Lanka
  • Middle East – Saudi Arabia, UAE, Kuwait, Egypt, etc.
  • Africa – Nigeria, Kenya, South Africa, Ghana, etc.
  • Europe and other territories

Profitera has also established strong links with global technology and consulting providers. Some of them are as follows:

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Clients

Profitera has many clients in the Asia which have engaged Profitera for a variety of projects of systems integration and other technology implementations. Some of the key clients of Profitera for Collection and Recovery are:

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Profitera’s Innovations and Unique Value Propositions

Comprehensive capabilities in Collection, Recovery and Agency Management

Standards based technology architecture

  • Java Components and Framework with N TierArchitecture
  • Standard Technologies – Java, XML andSQL
  • Operating Systems supported – Linux, Unix& Windows (LUW)
  • Databases supported – Oracle, SQL Server,DB2, PostgresSQL and MySQL
  • Webserver embedded in the application – no dependency onexternal webservers
  • Application Distribution & Deploymentmanager – Java WebStart
  • Unicode for multi languages is supported via XML configuration files
  • Computer Telephony Integration (CTI) issupported for Genesys, Aspect, Avaya ,Asterisk. Softphone is also available fromProfitera, as integrated part of theApplication

Online integration to Host System

  • Real-time online interfaces to host systems forinstant information access via PowerMessaging,an SOA enabled component which can run within PowerAppsor as an adaptor withinWebsphereMessageBroker
  • Ready made online interface messages forSilverlake, Atos Cardlink, Ascend and otherhost systems

Workflow for Foreclosure and Litigation Management

  • Foreclosure management including the Auctioning process
  • Litigation management allowing for legal casegeneration, tracking and closure

Innovative & Scalable Application Architecture - today!

  • Millions of Accounts and Customers supported by the application
  • Thousands of users - Collectors, Recovery officers, 3 party agencies and law firms
  • Behavior scoring engine with readymade scorecards to support predictive analytics in decision making
  • Dynamic Worklist and Treatment management processes
  • Business Rule Engine to support a more dynamic and easy to depict rules management platform
  • Rich Internet Application (RIA) Web 2.0 to support a rich dataset required by collections and recovery personnel daily for high speed access
  • Support very low bandwidth for remote site access via innovative real-time compression “on-the-wire” whereby only compressed data is transported between application server and desktop

Customizable Solution by Customer or Business Partner

  • Rapid configurability which allows for aspeedier implementation and setup of the entire application
  • Customizability ease is a major strength,which allows the solution to be adapted to many different domains including Banking,Telco, Credit Cards, Auto, Bad Bank, Shariah,etc. Customizability is supported at manydifferent levels of the application including GUIforms via GUI Builder, Metadata, Rulesdictionary, Data transformation & loading,Workflow and reporting
  • Profitera data model is "Customer Centric" where all Accounts belonging to the same Customer are linked and visible in a customer tree component

Experienced Implementation Methodology

  • Ready made templates to support rapid implementation, while allowing for flexibility to adapt to specific customer’s environment in areas like requirements, customizations, testing and deployment.
  • Extensive test cases to support a more rapid QA process during the implementation cycle of the project.
  • Best practices of Collection and Recovery are recommended to the clients to be included to support their existing processes

 

Benefits of Profitera’s Proposition

There are many significant and tangible benefits that can be derived from Profitera PowerApps. Some of the primary benefits are as follows:

  • Reduced Bad Debt significantly
  • Reduced Non-performing Accounts Receivables or Loans (NPL)
  • Reduced Provisions for Bad Debt
  • Reduced Risks for revenue realization
  • Reduced cost of collection
  • Reduced staff headcount as automation facilitates better handling of collection growth
  • Improved net flow rates
  • Improved cash flow and profitability
  • Improved number of “self cures” amongst delinquent customers via predictive behavior scoring at Account and Customer levels
  • Improved Foreclosure management and Legal litigation tracking system
  • Improved management of write-offs and write-backs
  • Improved performance tracking of internal staff and external 3 Party agencies and law firms
  • Improved management of the “Bad Bank”
  • Improved execution of Distressed debt management with better debt selling and buying tracking

Profitera PowerApps Comprehensive Data Model

Profitera PowerApps has a very comprehensive view of all the relationships that revolve around a customer and loans. The main elements are:

  • Borrower
  • Co-borrower
  • Guarantor
  • Reference
  • Collateral
  • Banker / Lender

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Profitera PowerApps is a highly versatile set of software applications which can be used by various industries and organizations to automate the Revenue Collection and Debt Recovery processes. Some of them include:


Industry

Line of Business

Description

Banking
&
Financial
Services
  • Credit Cards
  • Auto Loans / Leasing
  • Loans / Mortgage
  • Shariah Loans
  • Insurance
  • Distressed Debt - Bad Bank
  • Collection and Recovery for Pre-NPL and Non-Performing Loans
  • Recovery - Loan Restructuring, Reschedulement, Remedial management, Visitation, Shortfall, Legal Management and Foreclosure management
  • Integration to Core Banking systems - CardLink, SemaCard, CardPro, Silverlake, Citel, Fidelity, Alltel, iFlex, Sungard, Misys, Fiserv and many more
  • 3rd Party Management - Legal, Outsourced Collection Agency, Reposession& Auction
  • Distressed debt buyers, loans rehabilitation restructuring and collateral disposal (ARC, ARM and Bad Bank)

Telecom

  • Wireless
  • Wireline
  • ISP / Leased Line
  • Cable / Satellite TV
  • Revenue Collection and Debt Recovery for effective execution of the Revenue Assurance Lifecycle
  • Integration to Billing Systems, Service Provisioning, Fraud, Bulk Printing, Predictive Dialer, Bill Presentment & Payment and Call Center / CRM systems
  • Some of the hosts integration supported include: Amdocs, Convergys – Geneva, Kenan Arbor, Atos Origin – BSCS, Clarify, Siebel, Peoplesoft CRM, Avaya, Alcatel Genesys T-Server and many more

Utilities

  • Electricity
  • Water
  • Sewage
  • Revenue Collections and Debt Recovery for effective Revenue Assurance Lifecycle
  • Integration to Billing Systems, Service Provisioning, Fraud, Bulk Printing, Predictive Dialer, Bill Presentment & Payment and Call Center / CRM systems
  • 3rd Party Management - Legal, Outsourced Collection Agency, Reposession& Auction.

Government

  • Pension/Provident Fund
  • Tax Board
  • City and State Councils
  • Housing Loans
  • Student Loans
  • Revenue Collection & Enforcement Management
  • Legal Recovery – Civil & Criminal
  • Case Management Workflow & Policy Management
  • Arrears Assessment & Non-Compliance Detection
  • Treatment Actions (Visitations, Calls, Notices, etc)
  • Payment integration to financial systems
  • Integration with Call Center, Internet Portal, Imaging Document Management, Other Statutory Bodies or Government Departments etc.
  • 3rd Party Management - Legal, Outsourced Collection Agency, Reposession& Auction


Last Updated July 28 2010 View Printable Version


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